WHATSAPP: +27639107872
CUSTOMER CARE LINE: +27210300057
EMAIL: tntcateringandeventssupplies@gmail.com
ADRESS: 4 Commercial, Malmesbury, 7299
WORKING HOURS
8:00 am - 4:30 pm Monday - Friday. Saturday And Sunday- Closed
T.N.T CATERING AND EVENTS SUPPLIES
30 day money back guarantee
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Shop confidently, online or in-store at Optima Supply Store, knowing that if you are not completely satisfied with your purchase, you can return it, in-store or via post for an exchange, refund or repair within 30 days
Money back guarantee
Have you changed your mind?
We’re so confident that you’ll love our products, we’re backing them up with a 30 day money back guarantee. And on some selected brands, we even offer a 90 day money back guarantee.
How does the 30 day money back guarantee work?
If you've changed your mind about your purchase and you’d like to return it, you can. So long as it's within the 30 day money back period, Optima Supply Store is more than happy to offer you a refund or exchange provided that:
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You return the item within 30 days of purchase
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You provide adequate proof of purchase
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The item is in its original state (unused and re-saleable)
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The item is in its original packaging, complete with any instruction manuals and all included accessories
What about the 90 day money back guarantee?
We promise you a full refund within 90 days on products from the following brands if they do not fulfils your expectations:
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This guarantee applies to qualified purchases by these eligible products from participating stockists online from eligible delivery locations.
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The qualified product must be returned within 90 days from the date of purchase.
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We shall issue a full refund when proof of purchase is presented.
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We shall issue a store credit when proof of purchase is unavailable.
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The product packaging is not required to avail of the refund.
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The amount refunded will be the price of the products in the currency shown on the proof of purchase.
Returning your product
If you want to return your product, you’re required to bear the expense of returning the goods to Optima Supply Store whether in-store or online. If you wish to exchange, please note that a separate shipping fee to send the exchanged item may apply.
If you are unable to provide satisfactory proof of purchase, Optima Supply Store may, at its absolute discretion, provide you with an exchange to the current value of the item provided that:
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The item is in its original state (unused and re-saleable)
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The item is in its original packaging, complete with any instruction manuals and all included accessories
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We can verify that the item was originally purchased from Kitchen Warehouse
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The item is not a Special Exception (see Returns Policy); and Satisfactory Identification (see Returns Policy) is presented at the time of the return
For all enquiries please contact our customer service team on +27210300057 or email them via our online contact form